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Frequently asked questions
Membership
General
You can cancel your Membership at any time by writing in to us. The cancellation will take effective 2 weeks from the date of notification to us. At any point of cancellation, the non-refundable policy still applies.
Please note the minimum commitment of the Package type. The commitment is defined by the total number of payments made e.g. total 3 months of payments for a 3 months commitment period.
Early cancellation of the package will result in an one-off charge equal to the remainder of the commitment period.
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